• Once an order is confirmed, https://www.lecouventparfums.com sends the Customer an initial email. A second email is sent when the order is shipped.
  • You can track the status of your order in your personal area on the "My orders" tab when you log into your account.
  • If you have any questions, comments, suggestions or complaints, you can contact our Customer Services department:

    - By email: hello@lecouventparfums.com
    - By telephone: 01 84 79 13 13 (local rate) – Monday to Friday from 9 am to 6 pm
    - By post: LE COUVENT – Customer Services Department, 79 rue de Miromesnil, 75008 PARIS